Returns & Exchanges

At Blue Vanilla, we want you to love your fashion finds; however, if you are not completely satisfied, you can return your items within 28 days of delivery for a full refund. All returned garments must be in their original condition with tags still attached to be eligible for processing.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the unwanted items in their original packaging, ensuring all labels and tags remain intact to prevent any processing delays.

• 3.
  Generate Shipping Label

  Choose your preferred courier method through our portal to download and print your prepaid return shipping label.

• 4.
  Drop Off and Track

  Take your package to the nearest drop-off point and keep your proof of postage until your refund has been fully processed by our team.