Frequently Asked Questions
Everything you need to know about shopping with Blue Vanilla.
How long does shipping take?
Standard delivery typically takes 3-5 business days, while express shipping options are available for next-day delivery on orders placed before 2 PM.
What is your return policy?
We offer a 28-day return window from the date of receipt. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
Do you ship internationally?
Yes, Blue Vanilla ships to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on your specific location.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend checking your measurements against our chart as sizing can vary between different styles and fits.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and buy-now-pay-later options such as Klarna and Clearpay for your convenience.
Can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link to monitor your parcel's journey.